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Training Coordinator

Nemadji Research Corporation

 

Nemadji Research Corporation is seeking a Production Supervisor for full time employment Monday - Friday.  The Training Coordinator is responsible for educating new and existing staff on NRC’s processes, tasks, and functions. The Training Coordinator will train NRC staff on multiple NRC processes, ensuring that individuals have the knowledge and skills to perform their work to NRC standards.

Job Responsibilities:

Training

  • Trains new and existing staff on Human Match. Works with individuals to build the knowledge and skills to accurately match records.
  • Trains new and existing staff on Selection for all projects. Works with individuals to build the knowledge and skills to accurately select eligibility records.
  • Trains new and existing staff on manual eligibility verification, both over the phone and through web inquiries. Works with individuals to build the knowledge and skills to accurately confirm and update eligibility records.
  • Trains new and existing staff on Account Verification for all projects, including both Fast Pass Verify and Advanced Verify. Works with individuals to build the knowledge and skills to accurately review and analyze patient accounts and update the record appropriately.
  • Trains NRC staff on NRC system and process changes
  • Coaches and mentors new Account Services employees as they integrate into NRC’s workforce
  • Coaches Account Services staff to increase skill level

Record Review

  • Reviews all records worked by individuals currently in training and provides feedback
  • Maintains records of all employee record reviews

Program Development

  • Develops training program for new Account Services staff
  • Creates training materials including non-client specific manuals
  • Identifies and implements efficiencies in NRC production processes
  • Maintains documentation on SharePoint and updates documentation as needed

Employee Development

  • Identifies training needs through individual assessment
  • Prepares training plan for each new employee and current employees referred for training
  • Evaluates performance and recommends next steps
  • Works with supervisors to identify ongoing training needs for staff
  • Provides ongoing training support to staff
  • Prepares and provides refresher training based on identified departmental needs

Qualifications:

  • AA/AS +5 years experience in related field
  • 1 year experience in a leadership or management role.
  • Knowledge of (or ability to learn and understand) NRC’s proprietary software and processes.
  • Extensive knowledge of hospital accounting and eligibility systems.
  • Solid understanding of medical billing rules, including coordination of benefits.
  • Proficient in Excel, Word, Outlook.
  • Excellent people skills, problem solving skills, and communication skills.
  • Strong desire to develop employee skills and knowledge

 

Send resumes & application requests to:

Nemadji Research Corp

Attn: HR

PO Box 100

Bruno, MN 55712

(320) 838-3838

hr@nemadjiresearch.com

 

EEO/AAP Employer

nemadji careers 

Contact Us

Nemadji Research Corporation

P.O. Box 100
7564 Birch Street
Bruno, Minnesota 55712
Phone: 320-838-3838
marketing@nemadjiresearch.com

Employment Opportunities 

HR@nemadjiresearch.com 

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